Sumtel – russian telecommunication company, serves clients since 2005 in 11 cities of Russia
- OUR WORK
- Research, ux/ui design, development
- LAUNCH DATE
- March 2018
Our new project is the website for the federal operator Sumtel. The company operates on a franchise model and serves more than 300 000 subscribers in 11 cities of Russia. Digital TV, Internet, IP-telephony for private and corporate customers.
A new website should be convenient and — most importantly! — a useful tool for customers. After the analytics phase, we decided to restructure the existing site completely and change its design. And (most importantly!) add the useful "features" and services to the customers. So first things first.
At the filling stage our content managers had to work hard, they put almost 3500 items of content for different regions! But the users' convenience is worth it.
We have developed a convenient selection system of rates.
A user ticks the services and settings of interest, and the website selects the best offers.
The user checks whether the home is connected to the Sumtel network, gets a repairman, pays for the service,one can do all of these is on the website with easy and convenient services.
A service "Move" have been developed for them, a simple form that will help to keep a personal account and quickly get connected to the new house.
The most common scenario is to know the status of account —was implemented in two ways: through personal account and through a special service.
When you use the home Internet Sumtel-service specifies the subscriber's IP and shows the balance on the account without authorization in the personal office.